Generative AI
Generative AI produces new content—text, images, code, summaries, audio—on demand, based on patterns learned from vast amounts of existing data.
Concept library
Start with the practical answer, then open a concept for use cases, risks, prompts, and related ideas.
Explore the concept map12 concepts
Generative AI produces new content—text, images, code, summaries, audio—on demand, based on patterns learned from vast amounts of existing data.
AI agents are systems that use AI to plan steps, use tools, make decisions, or take actions toward a goal with varying levels of autonomy. The term is often used broadly, so leaders should ask exactly what the agent can do, what tools it can access, and when humans approve actions.
AI embedded in your work tools — not to chat, but to actually get things done.
An AI that works alongside the human — suggesting, drafting, and accelerating — while the human stays accountable for the result.
A conversational interface for customers or employees — and a fast way to find out how good your underlying knowledge and processes actually are.
How much a language model can hold in mind at once — and why it matters more than it sounds.
Large, general-purpose AI models trained on vast data — the shared starting point that organizations adapt rather than build from scratch.
The AI models behind most generative tools today — capable of remarkable language tasks, and unreliable about facts they were never trained on.
AI that can work with more than text — reading images, processing audio, interpreting video — which opens new capabilities and introduces risks that vary sharply by what it's perceiving.
Prompt engineering is the practice of writing clear instructions for an AI system, specifying the task, context, format, and constraints, so it produces more useful, consistent output.
RAG connects a generative AI model to your organization's documents so it answers from what you actually know, not just what the model was trained on.
AI that generates images from text descriptions — genuinely useful for creative work, and carrying unsettled intellectual property and brand governance questions most organizations haven't resolved.